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Can I Delete My Profile? | FundedNext Futures Help Center
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▸Version 1September 30, 2026, 1:22 PM
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TL;DR: Yes, you can permanently delete your FundedNext profile anytime through the "My Profile" section. Before you start, you must close all open trades and withdraw any available Performance Reward or referral earnings. Once your deletion request is verified through OTP or your Authenticator code, all your Challenge and FundedNext Accounts are breached immediately, you're logged out, and a 30-day grace period begins. You can restore your profile anytime during those 30 days simply by logging in or using the reactivation link sent to your email, but breached trading accounts cannot be recovered. If you take no action within 30 days, your profile is permanently deleted, login access is disabled, and you will never be able to create another FundedNext Account using the same email address or KYC identity documents.
What is the Profile Deletion feature?
It's a self-service feature that lets you permanently remove your FundedNext profile and personal data while still keeping everything compliant with regulatory requirements. It's built for users who no longer want to keep a FundedNext profile.
Where can I find the Profile Deletion option?
Go to My Profile → Personal Info → Profile Delete.
You'll need to complete each step in order; none of them can be skipped.
What happens when I start the deletion process?
You'll be guided through 5 mandatory steps:
Step 1: Review the Consequences
Before proceeding, you'll see exactly what deleting your profile means, including:
- All trading accounts will be breached immediately after confirmation
- Eligible balances must be withdrawn before proceeding
- A 30-day grace period begins after confirmation
- You can cancel the deletion request anytime during the grace period
- After 30 days, profile deletion becomes permanent
- You will never be able to register another account with FundedNext using the same email address or KYC identity documents
Step 2: Eligibility Check
The system automatically checks whether your profile is eligible for deletion. If any unresolved condition is found, deletion can't proceed until it's resolved.
Step 3: Select a Deletion Reason
You must pick at least one reason for leaving (you can select more than one):
- Faced a KYC issue and want to create a new account
- Switched country and cannot update it
- Preferred instruments are unavailable
- Breached account or disagree with the outcome
- Registered using incorrect information
- Want personal information removed
- No longer interested
- Account was flagged
- Someone else created the account using your information
- Previously created another account with a different email
- Other
Step 4: Accept the Terms & Conditions
You must review the "Profile Deletion" Terms & Conditions and check the required box to confirm. Without accepting the terms, deletion cannot proceed.
Step 5: Verify Your Identity
To protect your account, you'll need to verify your identity:
- If you don't have 2FA, you'll receive an Email OTP
- If you have 2FA enabled, you'll enter your 6-digit Authenticator code
If verification fails, you must retry before proceeding.
What conditions must be met before I can delete my profile?
The following conditions must be resolved before deletion can begin:
Open Trades
All open positions must be closed.
Available Performance Reward Balance
If you have a Performance Reward pending on your account, you will not be able to initiate deletion until it's withdrawn.
The one exception: if your eligible Performance Reward is under $20, you can proceed with deletion anyway, but that amount will be forfeited, and it cannot be recovered even if you cancel the deletion during the grace period.
Referral Earnings Balance
Any available referral earnings must be withdrawn before deletion.
Do I need to close my trading accounts manually?
No, once your deletion request is verified, your Challenge and FundedNext Accounts are automatically breached by the system. You don't need to close them yourself beforehand.
Can users under investigation or suspension delete their profiles?
Yes, you can still initiate profile deletion even if you're currently under investigation or administrative suspension.
What happens immediately after verification?
Once your OTP or authenticator code is successfully verified, the following actions occur instantly:
Action | Timing
All Challenge Accounts breached | Immediately
All FundedNext Accounts breached | Immediately
Account status changed to Pending Deletion | Immediately
Current session terminated | Immediately
User logged out | Immediately
Grace period email sent | Immediately
What is the 30-day grace period?
It's a recovery window that starts right after verification. During these 30 days:
- Your profile remains recoverable
- You can cancel the deletion simply by logging in
- You can also use the reactivation link sent to your email
What happens if I reactivate my profile during the grace period?
Your profile will be restored automatically. However, any trading accounts that were breached when deletion was initiated cannot be restored. If you want to trade again, you'll need to purchase a new account.
What happens if I do nothing during the 30-day grace period?
If you do not reactivate your profile within 30 days, the deletion process proceeds automatically. On Day 30:
- Login access is disabled
- Trading platform credentials are revoked across all supported platforms: MT4, MT5, cTrader, Match-Trader, and Tradovate
- Marketing subscriptions are cancelled
What happens after permanent deletion?
Once the grace period expires, your profile enters permanent deletion status:
Permanent Registration Block
You can never create another FundedNext profile using the same:
- Email address
- KYC identity documents
This restriction has no expiration date and cannot be manually overridden.
Final Confirmation Email
You'll receive one final email confirming the deletion is complete. After that:
- Your address is added to a permanent suppression list
- No further emails will be sent to that address
Marketing and Notifications
All communication subscriptions are permanently cancelled, including:
- Marketing campaigns
- Promotional offers
- Newsletters
- Product announcements
- Account notifications
Why can't I create a new account after deleting my profile?
To prevent abuse and duplicate registrations, permanently deleted profiles carry a lifetime re-registration restriction, once deletion is finalized, the same email address and KYC identity documents cannot be used to create another FundedNext Account.
Important Note
By submitting a profile deletion request, you confirm that:
- You're making this request voluntarily
- You understand all the consequences of deletion
- Eligible balances should be withdrawn beforehand
- Trading accounts will be breached immediately
- Breached accounts cannot be restored
- Permanent deletion cannot be reversed once the grace period expires
- Future registration using the same email or KYC documents will not be permitted
Data Retention: What Happens to My Data After Deletion
Even after your profile is deleted, certain data is retained to comply with legal and regulatory obligations, including AML regulations and applicable tax law.
What data is permanently deleted?
Your core profile data, including your password, contact details, marketing preferences, and app settings, is permanently removed from FundedNext's production systems.
What data is retained, and why?
KYC documents, identity records, agreements, and financial transaction history (including Performance Reward and order history) are moved to a secure, isolated compliance archive. This data isn't accessible to FundedNext's operations team, customer support, or any third party and is only used to meet mandatory regulatory obligations.
How long is this data kept?
KYC documents are retained for 5 years, in line with regulatory requirements. Contact information such as your email and phone number does not require this extended retention and is deleted along with the rest of your profile.
What happens to my trading history?
Your trade records are kept for record-keeping purposes, but they're anonymized, so your identity is no longer linked to them. Once this is done, this data is no longer considered personal data under GDPR.
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