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Fixing Platform Connection Issues | Funded Futures Family Help Center
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▸Version 1July 26, 2026, 1:32 PM
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Check Login Credentials
Make sure you’re using the correct username and password provided in your welcome email or dashboard.
If you’ve recently changed your password, update it in your platform settings as well.
Check the Data Credentials
Ensure you’ve selected the correct server or data feed, selecting the wrong server will lead to failure to login.
If you’re still experiencing issues, please contact support through the chat bubble on our website or check the help center of each platform you are having issues with.
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