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Get quick and straightforward answers to some of the most common questions regarding Rithmic. Whether you’re setting up your trading environment or troubleshooting issues, we’ve got you covered.
Is the data feed coming through Rithmic Trader?
Yes, the data feed is provided through Rithmic Trader, ensuring you receive real-time market data for your trading activities.
Can I have CQG/Continuum and Rithmic connected simultaneously and use one as a backup?
Yes, you can connect both CQG/Continuum and Rithmic at the same time. This setup allows you to use one as a backup, enhancing the reliability and flexibility of your trading platform.
Can I trade Rithmic and Tradovate at the same time and connect to both?
Yes, you can connect to Rithmic and Tradovate simultaneously and execute trades on both platforms concurrently. This dual connectivity provides greater versatility in your trading strategies.
Can I trade on the NinjaTrader Mobile App?
No, Rithmic accounts are not compatible with the NinjaTrader Mobile App. However, you can use the Rtrader Mobile App as an alternative. For more info, refer to the following FAQ here.
What does the error message “Rithmic’s Order Plant Guardian has Disabled Your User ID” mean?
Don’t worry! This error typically occurs over the weekend when Rithmic is performing maintenance.
To resolve the issue, simply check back on Sunday at 6 PM ET, and your user ID should be reactivated, restoring full functionality.
We hope these answers help you navigate your Rithmic experience more smoothly. If you have any additional questions or need further assistance, please don’t hesitate to submit a help desk ticket.
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