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Connection Quality Monitor in Onyx | DayTraders.com Help Center
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▸Version 1July 26, 2026, 11:57 AM
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Troubleshoot issues with Onyx
Optimizing Onyx Performance (VPS)
Onyx now includes a built-in Connection Quality Monitor that helps you understand your internet performance and how it may impact your trading.
This feature runs automatically in the background and gives you real-time visibility into your connection quality.
Where to Find It
You’ll see a new connection indicator in the top header of the platform, next to your account status.
- Displays your download speed
- Color-coded for quick visibility
Click the indicator to view full connection details.
Connection Quality Indicator
The indicator is color-coded based on your connection speed:
- Green: 50+ Mbps (Optimal)
- Yellow: 25–50 Mbps (Moderate)
- Red: Below 25 Mbps (Poor)
For the best trading experience, Onyx recommends a stable connection of 50 Mbps or higher.
View Detailed Connection Metrics
When you click the indicator, you’ll see:
- Download speed
- Upload speed
- Ping (latency)
- Jitter
These metrics help you understand your connection stability and identify potential issues affecting execution or chart performance.
How It Works
- The connection test runs automatically once per day when you load the platform
- It runs silently in the background
- It does not impact your trading performance
- It provides a quick snapshot for both you and support teams
This allows faster troubleshooting if you experience lag, delays, or disconnects.
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