VERSION HISTORY
Payout Timeline & Frequency
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▸Version 1July 26, 2026, 11:55 AM
First archived version.
Payout Processing Timeframes
Once a payout request is submitted, it is processed within 1 hour, giving traders fast access to their rewards.
Important notes:
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Payouts are processed on business days only, excluding weekends.
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Delays may occur if the payout details provided are incorrect or incomplete; in such cases, the Hola Prime team contacts the trader to fix the information and complete the transfer.
Payout Processing Timeline
Start of Timeframe: The one-hour processing window begins as soon as the trader submits a payout request.
During the Timeframe: Hola Prime’s backend team carries out the necessary internal checks and prepares the payout for transfer.
Completion of Timeframe: The process concludes once the payout transfer is completed. Traders are notified via a confirmation email.
First and subsequent Payout Eligibility Schedule
First Payout
The first payout is the trader’s initial withdrawal of simulated profits after they have:
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Met the Hola Prime (Sim. Funded) Account’s eligibility criteria (for example, profit targets and rule‑compliant trading during the initial period).
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Completed KYC and agreement signing as required for their model (standard or Direct Model).
Because the first payout is tied to both performance and compliance, its timing can vary by trader and will depend on the payout cycle selected at purchase. In some cases, Hola Prime may also conduct a Virtual KYC Interview before processing the first payout to confirm identity and satisfy internal or regulatory requirements (as indicated in their KYC and payouts FAQs)
Subsequent Payouts
After the first payout has been processed, every later withdrawal is treated as a subsequent payout. These payouts follow the originally chosen payout cycle, provided the trader continues to meet all applicable trading and account conditions.
Hola Prime may request a Virtual KYC Interview again for later payouts, especially if a significant time has passed since the last verification, to keep records up to date and maintain compliance. This structured schedule gives traders consistent, predictable access to their rewards while allowing them to align withdrawal timing with their personal financial planning.
Next Withdrawal Date Not Updating on the Dashboard
For all the subsequent payout withdrawals, the next withdrawal date is calculated from the day a trade is executed (opened) in the trading account.
After the processing of the previous withdrawal, if there is no trading activity in the trading account the next withdrawal date will not be updated by the system.
For instance: The first payout was requested on 1st January’25 and there was no trading activity after that date. In this case, the next payout date will not be updated.
However, if there was a trading activity date on 2nd January’25, then the next payout date would have been 8th January’25 in case of the weekly payout cycle.
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