VERSION HISTORY
Billing, Support & Compliance | Goat Funded Futures FAQ
Fetches the article and compares it with Version 1.
▸Version 1October 7, 2026, 2:42 PM
First archived version.
Help Center / Billing, Support & Compliance
Billing, Support & Compliance
Learn more
- I just paid — when will I receive my account credentials?
- I completed payment but haven't received my login details. What should I do?
- How do I know if my account is active and ready to trade?
- My payment went through, but I cannot see my account. What happened?
- My order is showing as "Pending", what should I do?
- My payment failed, what should I do?
- I tried to checkout but it asked me to log in first. Is that required?
- I was charged twice, what should I do?
- Is there an Activation fee?
- Can I get a refund?
- Are the plans a subscription model or a one-time fee?
- Do you offer discounts or promo codes?
- What is the reset fee and how does it compare to buying a new account?
- How do I contact support?
- I believe my account was wrongfully breached, what do I do?
- What is the best time to reach support?
- Can I use a VPS?
- Can I use trading bots or automated strategies (EAs)?
- What strategies are prohibited?The prohibited practices, from microscalping and arbitrage to coordinated trading, and what breaching one can cost you.
- Can I share my account with someone else?
- KYC & Identity Verification PolicyWho must complete verification, why it cannot be done by anyone else, and what will get it declined.
- IP Address PolicyTo keep accounts secure and ensure fair use, GOAT Funded Futures monitors the consistency of the IP address tied to each account across all stages.
Back to top
SHA-256 2aca0e9811f62db3e762f8ae3adac3f3e69460b2629d2ae1f70892df4767217e